FAQ's

Frequently Asked Questions

Welcome to our FAQ page! Whether you’re planning a visit to the New Forest and have questions about places to stay, things to do, or local tips—or you’re a holiday let owner looking for support with managing your property—you’re in the right place. We’ve put together answers to the most common questions from both guests and owners, covering everything from accommodation and attractions, guest support, and advertising services. If you can’t find what you’re looking for, feel free to get in touch—we’re here to help!

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Stay New Forest is your local guide to exploring the New Forest National Park. We showcase the best things to do, places to stay, and upcoming events—all with a focus on supporting local businesses.

You can browse our curated list of places to stay, from cosy cottages to boutique hotels, on our accommodation listings page.

There’s something for everyone! Visit our Things to Do page to explore family fun, outdoor activities, and local attractions.

Yes! The forest is full of free experiences—beautiful walks, scenic picnic spots, and local wildlife. Check out our Free Things to Do section for ideas.

You can find current and upcoming events on our What’s On page, including festivals, markets, and seasonal activities.

Head over to our New Forest Walks page for routes suitable for all ages and fitness levels, from short strolls to long hikes.

Absolutely! There are loads of kid-friendly attractions and outdoor spaces. Visit our Family Fun section for recommendations.

Yes, we’ve got a dedicated Adult Activities page, featuring spas, fine dining, vineyards, and more relaxing experiences.

Explore local gems like Lymington, Lyndhurst, and Beaulieu on our Explore page, which highlights each destination’s top spots.

Many trails, pubs, and accommodations are dog-friendly! Check listings and walking routes for pet-friendly option!

Are you a holiday let owner?

Stay New Forest is a dedicated platform promoting local stays and attractions in the New Forest. We help holiday let owners reach more potential guests through targeted, local-focused marketing.

Simply get in touch with us through our contact page and we’ll help you through the rest!

Yes,  we charge small fee for our services which are charged on a monthly basis, with no long-term contracts. Get in touch for our current rates

We’re a listing and marketing platform, so we direct guests to your preferred booking method—whether it’s your own website, Airbnb, or another service. This way, you stay in full control.

Yes! We can update your photos, descriptions, availability, or pricing whenever you need. Just email us with the changes and we’ll make the updates for you.

Our Guest Support service is designed to ensure your guests have a seamless, stress-free stay. We handle guest enquiries, assist with check-ins and issues during their visit, and offer local recommendations to enhance their experience.

Yes! Featured properties are regularly included in our social media posts and blog articles. We’re passionate about showcasing local gems. Check out our Owner Services page for more details. 

We’re locally run and focused exclusively on the New Forest. This means your property isn’t just another listing—it’s part of a community-focused site that promotes authentic local experiences.

Of course! Just head to our Contact page or email us directly, and we’ll be happy to help.

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